Casibom takes your privacy seriously. This policy explains exactly what personal data we collect from Bangladesh players, why we collect it, how we use it, and what rights you have over your own information. No jargon, no hidden clauses — just a straight explanation of how casibom handles your data.
Six core commitments casibom makes to every Bangladesh player regarding their personal data
All personal data stored by casibom is protected with industry-standard 256-bit SSL encryption. Your name, phone number, payment details, and account information are stored in encrypted form. Casibom's servers are protected against unauthorised access through multiple layers of security.
Casibom does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your casibom account, process transactions, and comply with legal obligations. That's it — nothing more.
Casibom only collects the data it actually needs. We don't ask for information that isn't relevant to running your account or processing your transactions. If we don't need it, we don't collect it. This keeps your exposure to a minimum and reduces the risk of unnecessary data being held about you.
Casibom gives every player the right to access, correct, or request deletion of their personal data. You can also request a copy of the data casibom holds about you at any time. These requests are handled by our support team and processed without unnecessary delay.
Casibom does not store full payment credentials. When you deposit via bKash, Nagad, or Rocket, your transaction is processed through the payment provider's own secure system. Casibom only retains the minimum transaction reference data needed to manage your account and process withdrawals.
Casibom retains your personal data only for as long as it is needed to operate your account and meet legal obligations. When data is no longer required, it is securely deleted. We don't hold onto your information indefinitely — retention periods are defined and applied consistently across all casibom accounts.
Quick Note
By using casibom, you consent to the data practices described in this Privacy Policy. If you have questions, contact us at [email protected].
This Privacy Policy describes how casibom ("casibom", "we", "us") collects, uses, stores, and protects the personal data of players who register and use the casibom platform at casibom.bid. This policy applies to all players, with particular relevance to users accessing casibom from Bangladesh.
Casibom is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for the purposes described here, and protect it with appropriate technical and organisational measures. This policy is written in plain language so every casibom player can understand exactly how their data is handled — no confusing legal language, no hidden surprises.
By registering an account on casibom, you confirm that you have read this Privacy Policy and that you consent to the data practices described. If you do not agree with this policy, please do not use casibom.
Casibom collects personal data in the following categories:
When you create a casibom account, we collect the information you provide during registration. This includes your name, date of birth, phone number, and any other details required to set up and verify your account.
When you make a deposit or withdrawal on casibom, we record transaction details including the amount, date, time, and payment method reference. We do not store full payment credentials such as full bKash or Nagad account numbers beyond what is needed for transaction processing.
Casibom automatically collects certain technical data when you use the platform. This includes your IP address, device type, browser type, operating system, pages visited, and session duration. This data helps us operate the platform, detect fraud, and improve the casibom experience.
If casibom requests identity verification, you may be asked to provide a copy of a government-issued ID or other documents. This data is used solely for verification purposes and is handled with the highest level of care.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration | Name, DOB, phone number | Account creation & verification |
| Transaction | Deposit/withdrawal records | Payment processing & fraud prevention |
| Usage | IP address, device, session data | Platform operation & security |
| Verification | ID documents | Age & identity verification |
| Communications | Support chat, email content | Customer support & dispute resolution |
Casibom uses your personal data for the following purposes:
Important
Casibom does not use your personal data for unsolicited third-party marketing. We will only contact you about your casibom account, promotions you have opted into, or matters directly related to your use of the platform.
Casibom uses cookies and similar tracking technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device when you visit casibom.bid.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of casibom. Casibom does not use cookies to serve third-party advertising.
Casibom implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
While casibom takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your casibom account and never share your login credentials with anyone.
Security Tip for Bangladesh Players
Never use the same password for your casibom account and your mobile banking apps like bKash or Nagad. A unique password for each account significantly reduces your risk if one service is ever compromised.
Casibom retains your personal data for as long as your account is active and for a reasonable period thereafter to meet legal and regulatory obligations. Specific retention periods include:
When data is no longer required, casibom securely deletes or anonymises it. We do not retain personal data beyond what is necessary for the purposes described in this policy.
As a casibom player, you have the following rights regarding your personal data. To exercise any of these rights, contact casibom support at [email protected].
Request a copy of the personal data casibom holds about you at any time.
Ask casibom to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Ask casibom to limit how we use your data in certain circumstances, such as while a dispute is being resolved.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service.
Object to casibom processing your data for certain purposes, including direct marketing communications.
Casibom will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. There is no charge for exercising your rights under this policy.
Casibom is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on casibom, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data promptly.
Casibom uses age verification measures during registration and may request additional proof of age at any time. Protecting minors from gambling is a core part of casibom's responsible gaming commitment.
Casibom may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or a notice on the casibom platform.
The updated policy will take effect from the date stated in the notice. We recommend checking this page periodically so you are always aware of how casibom handles your personal data. Continued use of casibom after an update constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, please contact the casibom team. We are available 24 hours a day, 7 days a week.
For data rights requests, please include your registered phone number and a brief description of your request. Casibom will acknowledge your request promptly and aim to resolve it without unnecessary delay.